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e-Insurance Account FAQs

e-Insurance Account FAQs

Digilocker FAQ

  • Through which URLs can I access DigiLocker?

    DigiLocker, the National Digital Locker System launched by the Government of India can be accessed using the below URLs:

    1. https://digilocker.gov.in
    2. https://digitallocker.gov.in
  • Which benefits do I get from using DigiLocker?
    1. Citizens can access their digital documents anytime, anywhere and can also share them online. This makes it convenient and time-saving
    2. It reduces the administrative overhead of Government departments by minimizing the use of paper
    3. It makes it easier to validate the authenticity of documents as they are issued directly by the registered issuers
  • How can I sign up for DigiLocker?
    1. Open the DigiLocker website www://digilocker.gov.in OR download DigiLocker application from Google Play Store/ iOS App Store
    2. Click on the Sign-up button and fill in mandatory information as below :
      • Full Name (as per Aadhaar) – Mandatory
      • Date of Birth (as per Aadhaar) – Mandatory
      • Gender – Mandatory
      • Mobile Number – Mandatory
      • Set 6 Digit Security Pin – Mandatory
      • Email ID – Optional
    3. Aadhaar Number – Optional (DigiLocker uses Aadhaar to verify the identity of the user and also enables authentic document access)
    4. Your mobile number will be authenticated by sending an OTP (one-time-password) followed by selecting a username & password. This will create your DigiLocker account.
    5. After your DigiLocker account is successfully created, you can voluntarily provide your Aadhaar number (issued by UIDAI) to avail of additional services.
  • How can I get my Policy Document added to DigiLocker? If I have already signed up.

    Here are the steps (if you have not linked Aadhaar to your DigiLocker account):

    1. Login to DigiLocker with your credentials
    2. Upon login, you will see a dialogue box with a message to get your eAadhaar
    3. Click on the “Click here” link. An OTP box will appear in the dialogue
    4. You will receive an OTP on your mobile number linked to Aadhaar. Enter this OTP in the OTP box and click ’Verify OTP’ button
    5. On successful validation of the OTP, you will be redirected to the ’Issued Document’ page where URI for eAadhaar will be listed
    6. Click on the ’Save’ icon next to Aadhaar Card on the ’Issued Document’ page. Your eAadhaar will then be saved to the “Uploaded Document” section
    7. Go to Home and click on Banking & Insurance Section (View All) and look for Future Generali India Life Insurance Company Ltd
    8. Click on “Policy Document”
    9. The screen will show the Aadhaar Name and Date of Birth registered in Aadhaar Records
    10. Type in your Policy Number and click on the ‘Get Document’ button
    11. On successful validation of the Policy Number and Proposer Date of Birth, you will be redirected to the ’Issued Document’ page where URI for e-Policy will be listed
    12. Click on the “Save” icon next to Policy Document on the ’Issued Document’ page. Your e-Policy will be saved to the “Uploaded Document” section

    Here are the steps to get e-Policy in DigiLocker (if you have linked Aadhaar to your DigiLocker account):

    1. Login to DigiLocker with your credentials
    2. Click on Banking & Insurance Section (View All) and look for Future Generali India Life Insurance Company Ltd.
    3. Click on “Policy Document”
    4. Type in your Policy Number and click on Get Document Button
    5. On successful validation of the Policy Number and Proposer Date of Birth, you will be redirected to the ’Issued Document’ page where URI for ePolicy will be listed
    6. Click on the ’Save’ icon next to Policy Document on the “Issued Document” page. Your e-Policy will be saved to the ’Uploaded Document’ section.
  • I would like to understand more about Digilocker
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