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Insurance Claims

How to make a claim?

We at Future Generali recognise the difficulties that one faces due to an unfortunate incident in the family and understand the importance of an early claim settlement during these times. We are committed to support you in the settlement process in a simple and hassle-free manner.

The Claims Process

Claim intimation

  • Fill Claim form
  • Attach Death Certificate / Medical certificate of death issued by Hospital and bank account details
  • Submit at nearest branch

Claim Processing

  • Our claim specialist will assess the claim.
  • In case we require any further information we would call the claimant or intimate via SMS or letter.

Claim Decision

  • On receipt of complete documents, we will make the final decision within 10 days and communicate the same to the claimant.
  • To ensure speedy payout we transfer the claim proceeds through direct credit to the claimant's account.

Claims Review Committee

It is our endeavour to settle all genuine claims well within the regulatory framework. In case the claimant is not satisfied with the decision of the Company, they may approach our Claims Review Committee.

Independent Claims Review Committee is headed by Retired Justice of Mumbai High Court and senior representatives of Future Generali Life Insurance Management team.

Reach Us

Fill Claim form

Customer care number

1800 102 2355

Email us at


Give us a written intimation

Find Branch

On receipt of the claim intimation, our officials will contact the claimant and facilitate the process of filling the claim form and also share information about all relevant documents required to be submitted for registering the claim.

Download Claim Forms


Claims FAQs

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