Customer Service

24 x 7 | We Are At Your Service.

As a measure of abundant caution, most of our branches are temporarily closed to contain the COVID-19 outbreak.

Click Here to view the list of partially opened branches.

All life insurance plans of Future Generali India Life Insurance cover death caused by COVID -19*

*For all death claims, Subject to insurance policy terms & conditions being met. T&C apply

SMS Services

To avail of this service, simply send us an SMS at 5607003 with the below stated codes.

In case you have not registered / updated your mobile number with us then kindly do so by calling us at our toll free number 1800-102-2355

Nearest BranchNB <PIN Code>

Latest Fund ValueFV <Policy Number>

Current Policy statusPS <Policy Number>

Premium Receipt DuplicatePRD <Policy Number>

Unit StatementUS <Policy Number>

Register / Update Email IDUE <Policy Number>
<New Email ID>

Latest NAVNAV <Policy Number>

Premium Due DatePDD <Policy Number>

Last Premium PaidLPP <Policy Number>

Premium Paid CertificatePPC <Policy Number>

To Request Call BackCM

To Update PANPAN <PAN Number>
<Policy Number>


Note: Please do not use any brackets or special characters (< >,(),**) with the keyword or Policy number.For Example SMS: NAV 12345678 & send it to 5607003

Charges Applicable as per service provider

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