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Customer Service

SMS Services

To avail of this service, simply send us an SMS at 5607003 with the below stated codes.

In case you have not registered / updated your mobile number with us then kindly do so by calling us at our toll free number 1800-102-2355

Nearest BranchNB <PIN Code>

Latest Fund ValueFV <Policy Number>

Current Policy statusPS <Policy Number>

Premium Receipt DuplicatePRD <Policy Number>

Unit StatementUS <Policy Number>

Register / Update Email IDUE <Policy Number>
<New Email ID>

Latest NAVNAV <Policy Number>

Premium Due DatePDD <Policy Number>

Last Premium PaidLPP <Policy Number>

Premium Paid CertificatePPC <Policy Number>

To Request Call BackCM

To update your Aadhar NumberADH <12 Digit Aadhar Number> <Policy Number>


Note: Please do not use any brackets or special characters (< >,(),**) with the keyword or Policy number.For Example SMS: NAV 12345678 & send it to 5607003

Charges Applicable as per service provider

Service Guarantee & Complaints

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