Revival of a policy depends upon the following factors:
Grid | > 30 days up to 90 days | >90 up to 180 days | >90 up to 180 days | > 180 days |
Requirement | All Plans | Term Plans | Non Term Plans | All Plans |
Renewal Premium | Yes | Yes | Yes | Yes |
DGH | NA | Yes | NA | Yes |
Late Fee | No | Yes | Yes | Yes |
*DGH -> Declaration of Good Health (document duly signed by a registered medical practitioner)
*Lapse Period is calculated from the first unpaid premium date of the policy.
The company however reserves the right to accept the revival on original terms or on modified terms or even reject the request for revival of a lapsed policy based on internal underwriting guidelines.
For further details you may contact at any of our branches.
Please Note:
A policy can lapse if the premiums are not paid on time. However, in case there is a delay in paying the premium, you are entitled to a grace period of 15 days for monthly premium payment mode and 30 days for quarterly, half-yearly and annually payment mode for paying premium without any interest.
A ‘top-up premium’ can be paid at any of our branches. Please refer to your policy document for details on charges or minimum and maximum amount of ‘top-ups’ permissible. Please Note: ‘Top-up premiums’ have a lock-in period of three years (for plans issued prior September 01, 2010) and five years (for plans issued on or after September 01, 2010) from the date of payment of that ‘top-up Premium’.
‘Top-ups’ are not allowed during the last three years (for plans issued prior to September 01, 2010) and last five years (for plans issued on or after September 01, 2010) of the policy contract.
A nomination is possible only if the policy owner is the Life Assured. You may nominate more than one person under a policy. However, percentage-wise nomination is not permitted. You may also change/add nominees at any time during the tenure of the policy. A minor can be nominated; however, for such a nomination, a guardian above 18 years of age needs to be appointed.
Click here for the Nomination Form.
You can submit an attested copy of any of the following documents along with a duly filled Change Form:
In case of change in name due to marriage or for any other reason, please submit an attested copy of the Marriage Certificate or a copy of the Gazette Notification along with the policy service request form to the nearest branch.
In order to set up an ECS (Auto Debit) facility, fill an ECS Mandate Form and submit it at the nearest Future Generali branch with an original cancelled cheque. This service is free of charge.
The premium amount will get debited on the due date. If the due date falls on a holiday, the same will get debited a day or two after the due date, as per the RBI cycle.
You can discontinue this facility by sending an intimation to the Company (a letter requesting cancellation), at least two weeks prior to the premium due date.
Yes. Most policy terms and conditions allow you to change the payment frequency. Simply download the Payment Frequency Change Form and submit at the nearest Future Generali branch.
Please Note: Auto-pay mandate is compulsory for quarterly mode, for premium less than Rs. 2,500/- and for all monthly mode cases.
You may avail a loan against a life insurance policy that has a Surrender Value. Please refer to your policy document for details on the minimum and maximum loan amount that you can avail. The policy loan can be taken for active policies (other than in grace period), any time after completion of three policy years.
The loan will attract an interest on the outstanding amount at a rate declared by us from time to time (rate of interest will depend on the prevailing market conditions).
A ’switch’ will enable you to shift the existing units of your Unit Linked policy into a new fund without altering your future premium allocation. However, ’premium redirection’ allows you to change the allocation for all future premiums of your policy without influencing the existing units.
If you like to switch or redirect (or both), please submit a duly completed Switch Form at the nearest branch. You can also call on the Customer Care number (1800-102-2355).
Auto Vesting is the change of policy ownership from existing Policy owner to the Life Assured. This occurs when the Life Assured, who is a minor at the time of policy issuance, turns major i.e. 18 years old. Auto Vesting depends on the Terms & Conditions of the product.
After Auto Vesting, any payout with regard to the policy will be made to the new Policy owner. Also, any servicing request will be accepted from the new policy owner. To enjoy all the policy benefits seamlessly, the new Policy owner is required to submit the documents mentioned below:
Note: - Any service request will be allowed only if terms and conditions of product permits the same
To get your maturity claim, we require the following documents.
To surrender your policy, visit any of your nearest branch or download the surrender form and send it to any of your nearest branch or to Corporate Office
DigiLocker, the National Digital Locker System launched by the Government of India can be accessed using the below URLs:
Here are the steps (if you have not linked Aadhaar to your DigiLocker account):
Here are the steps to get e-Policy in DigiLocker (if you have linked Aadhaar to your DigiLocker account):
Please visit https://digilocker.gov.in/faq.html