What would be your advice to our audience who are possibly early in their career or at mid-level in their career journey and want to grow and head the function? How should they go about this? Especially in these times.
In today's world, I would say two, three things are very important. One is the ability to adopt change. I was running retail practice three months back, and now I'm in a completely different role. So adoption of change and being open to change is very critical. The second skill, which is very important is that everybody should learn technology. Doesn't really matter who you or are in which field you are in. Everybody should learn about technology.
I encourage everybody to learn technology. I say, go out there and do courses on artificial intelligence and blockchain. And I hear our prime minister sometimes uses all these words very effectively.
I know a lot of people in this probably who are not technologists and you think it's not for me, it's for the IT team. But being open to change and adopting technology in your personal life and learning about how the technology works, these two things are very important.