Rakesh Wadhwa:

So how do you really define or assess the vigilant quotient in an organization?


George Day:

The vigilance quotient can be assessed from a survey that we've used in many organizations over the past five years and it captures five sets of questions which by the way are available in the back of the book. Basically the vigilance quotient is your performance based upon how good you are compared to your rivals on seeing opportunities dealing with threats and relative to your competition. So for example is there someone in your industry always seems to have a deeper insight to be ready when the time is right. And then we have five questions on each of the four drivers of your vigilance performance. So you can audit your performance and compare. And we show in the book what best practices are. And so VQ visuals quotient is all of the elements that I've talked about.