Future Generali

How can small and mid-size organizations manage the shocks of this crisis better?

/ 5 ( PAGE REVIEWS)

Rakesh Wadhwa:

As a result of this ongoing crisis also there will be a case, a lot of businesses who are trying to grow, midsize businesses, they will be pushed out and it will be the big gets bigger. People participating in the profit pool more than the others are the ones who are going to emerge as winners. What do you think?

 

Rajshree R:

I probably give a slightly different twist to it. Of course, having a good balance sheet is always helpful but that always increases your risk appetite. Our ability to respond was not just based on the fact that we are a company, but it was the investments that we had done in the last two years, in many things.

We launched, I would say vision, of being 100% agile. And we launched this whole concept called location-independent Agile. And that really, again, taught us a lot of things. The entire machine first paradigm, again, that we launched two years back, all these investments that we did in making our company nimble, adaptable, resilient, two-three years back, have been invaluable for us in the last few months.

So I would categorize companies, not in terms of the balance sheet, but I would categorize them in terms of their resilience and adaptiveness that they have created in their organizations. A lot of it is technology-driven. I personally believe that companies who have stronger technology bases have actually performed much better in this environment.

The distinction, maybe my view, and a very personal view, midsize companies actually do very well because they are more nimble and more adaptable. And we've seen some of the older legacy companies not performing as well as they could have in this environment.

So for example, a lot of governments are struggling because they've had very, very old processes and they had done very little digitalization. Our investment in our company to make it more adaptable has been the singular reason why we could do it and why we can actually get more ambitious with it. And to me probably that's where I would draw the two groups.

How helpful was this page?

/ 5 ( PAGE REVIEWS)

Disclaimer and Links