Future Generali

Will working from home hamper the productivity?

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Rakesh Wadhwa:

Indians lack ethics on working from home. Therefore this whole work from home model may not be good for productivity. You have managed massive businesses. The and software possibly, maybe IT technology is easier to manage. May not be the same for the other businesses. What do you think about this? Will this have an impact on productivity and how should companies then deal with this situation?

 

Ajai Chowdhry:

First of all, you can't just say that the guy is going to be unethical. A lot of it will be around teaching, your employees to be a lot more, responsible and, Probably 80 to 90% of them will respond very, very well. It will be eight or 10% of the people who will not be able to respond that well. And you will need to put processes by which you can measure performance processes. By which you can measure what the person did on a particular day. And that's not very difficult to do. For example, if you don't need to know for an accountant, how many vouchers got passed during a day? How is it difficult? It's the same thing that you look at doing in, an office. In a manner, you're going to go to a lower-cost model of people working from home rather than looking at having a very fancy office and providing them a desk and a computer, et cetera, et cetera, at a much higher cost.

All of these things we will learn the way we learned to come to the office. We will all learn how to come here.

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