Future Generali India Life Insurance has set up a helpdesk to expedite the claim settlement process for Cyclone Michaung and Subsequent Heavy Rains/Floods Victims. Claimant(s) (Nominee/Legal Heir/ Appointee) can use any of the following touch points for intimating a claim:
Claimant(s) will be guided with the claims registration and with a list of documents required to process the claim.
For your convenience, the list of documents required is mentioned below:
Please feel free to call 1800 102 2355. Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday
Claimant(s) can write to us at care@futuregenerali.in /claims.support@futuregenerali.in
The claimant can also intimate claims through our website:
https://life.futuregenerali.in/claims/make-a-claim
In order to facilitate the claims of affected persons, we have also appointed Nodal Officers who are reachable at the below addresses:
Nodal Officer - Tamil Nadu |
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Designated Nodal Officer : Jayanthi gopinath Email : jayanthi.gopinath@futuregenrali.in Mobile : 8939044323 |
Address : Future Generali India Life Insurance Co. Ltd. Tower, 10, 5Th The Oval, 12, Venkatanarayana Rd, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu – 600017. |
Nodal Officer - Hyderabad |
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Designated Nodal Officer : Anil Kumar.J Email : anilkumar.j@futuregenerali.in Mobile : 9393969396 |
Address : Future Generali India Life Insurance Co. Ltd. Door No:-7-1-21A, APDL Estates, 1st Floor, Opp: Country Club, Begumpet, Hyderabad-500016. |
Nodal Officer - Andhra Pradesh |
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Designated Nodal Officer : Bala krishna Tadi Email : Balakrishna.tadi@futuregenerali.in Mobile : 9951807555 |
Address : Future Generali India Life Insurance Co. Ltd. 1st Floor, Flat No.202, Plot No.4, Waltair Heights, Balaji Nagar, Siripuram, Visakhapatnam, Andhra Pradesh – 530003. |
Hand holding: The dedicated case manager from claims unit would stay in touch with the claimant and explain the documents required for claim processing.
Waiver of the documents: Depending on the circumstances and the available alternative documents, the documentary requirements may be waived further to reduce the claim processing time.
On field Support: In case the claimant is unable to provide certain documents, the case manager shall look at procuring the same through field officer and extend help to the claimant on field.