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  • Claims Settlement Process for Flood Victims

Simplified Claims Settlement Process for Cyclone Victims in the state of Andhra Pradesh and Tamil Nadu

Future Generali India Life Insurance has set up a helpdesk to expedite the claim settlement process for cyclone Victims from the state of Andhra Pradesh & Tamil Nadu. Claimant(s) (Nominee/Legal Heir/ Appointee) can use any of the following touch points for intimating a claim:

  1. Visit the nearest Future Generali Life Insurance Branch (Addresses mentioned below)
  2. Call on our Toll Free Customer Service helpline 1800 102 2355
  3. Send us an email at care@futuregenerali.in /claims.support@futuregenerali.in with the following Subject line: Andhra Pradesh/Tamil Nadu Cyclone Claim for Policy No. (123456789)
  4. Intimate a claim using the Company website. Visit https://life.futuregenerali.in/claims/make-a-claim
  5. Visit the nearest Appointed Nodal Officer for the region. Please refer to the addresses mentioned below

Claimant(s) will be guided with the claims registration and with a list of documents required to process the claim.

For your convenience, the list of documents required is mentioned below:

 

List of Documents required for processing a Claim

  • Duly filled Claim Form or a letter from the Claimant
  • Certified copy of the Death Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, letter issued by local authorities confirming death due to flood or any other valid proof which can be accepted by us.
  • Original Policy Document or Indemnity for loss of policy bond
  • KYC documents of life assured
  • KYC of nominee (pan card of the nominee)
  • Original Cancelled cheque or coloured scan copy of passbook of nominee

 

Customer Service Helpline
Please feel free to call 1800 102 2355. Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday

Dedicated claims support email id
Claimant(s) can write to us at care@futuregenerali.in /claims.support@futuregenerali.in

Intimation through our Company Website
The claimant can also intimate claims through our website:
https://life.futuregenerali.in/claims/make-a-claim

 

Appointed Nodal Officer

In order to facilitate the claims of affected persons, we have also appointed Nodal Officers who are reachable at the below addresses:

Nodal Officer - Andhra Pradesh

Name : Vijay Kumar Moturi
Email : vijaykumar.moturi@futuregenerali.in
Mobile : +91 7799222888
Landline : 040-66038600/667

Future Generali India Life Insurance Co. Ltd. Address

Future Generali India Life Insurance Co. Ltd.
1st Floor, 7-1-21A, Opp Lifestlye Bldg, Beside Vinn Hospital APDL Estates,
Begumpet, Hyderabad - 500016

 

Location

Branch Office Address

Contact Person Name

Contact Number

Vijayawada

Future Generali India Life Insurance Company Limited CVR Chambers, 40-2-5, 4th Floor Near Kalaniketan, Bunder road Vijayawada – 520010

KARUPARTHI PURNACHANDRA RAO

9866473688

Rajahmundry

Future Generali India Life Insurance Company Limited 1ST Floor Door No 6-8-10/2 Niramarti Vari Street,T Nagar Opp Blue Dart Courier Office,Rajahmundry -533101

BALAKRISHNA TADI

9951807555

Visakhapatnam

Future Generali India Life Insurance Company Limited 1st floor,Flat no 202, Waltair Heights Balaji Nagar, Siripuram, Vizag 530003

DURGA PRASAD P

8019527821

Guntur

Future Generali India Life Insurance Company Limited 3rd Floor, 4-10-2, Naidupeta 3rd Lane Koritepadu Main Road GUNTUR – 522003

CHAITANYA KISHORE PARISE

9849432182

Hyderabad

Future Generali India Life Insurance Company Limited 1st Floor, 7-1-21A, Opp Lifestlye Bldg, Beside Vinn Hospital APDL Estates, Begumpet Hyderabad - 500016

VIJAY KUMAR MOTURI

7799222888

Nodal Officer - Tamil Nadu

Name : Jayanthi G
Email : jayanthi.gopinath@futuregenerali.in
Mobile : +91 9444048353
Landline : 044 40030893

Future Generali India Life Insurance Co. Ltd.
9th Floor, VBC Solitaire, 47 & 49
Bazullah Road
T.Nagar
Chennai - 600017

 

Details of our branches in Tamil Nadu :

Location

Branch Office Address

Contact Person Name

Contact Number

Chennai

Future Generali India Life Insurance Company Limited 9th Floor, VBC Solitaire, 47 & 49 Bazullah Road T.Nagar Chennai - 600017

Murali E

9176611984/044-40030898

Coimbatore

Future Generali India Life Insurance Company Limited 1510, May Flower Mid City, 2nd Floor Opp. St. Francisco Convent, Trichy Road Coimbatore – 641018

Karthik Rangasamy

9788818920/422 404 4800

Madurai

Future Generali India Life Insurance Company Limited No.180, sriram Centre, 3rd Floor, PP Chavadi, Theni Main Road, Madurai – 625 016.

G.Lakshminarasiman

9944261387/0452- 4241102

Salem

Future Generali India Life Insurance Company Limited NO 2/91 Srivari Shopping Complex, 2nd Floor New Bus Stand Main Road Near ARRS Multiple Salem – 636004

A.S.Thahar Hussain

9994717920/8828899172

Trichy

Future Generali India Life Insurance Company Limited D-73, 2nd Floor, North East Extn 7th Cross, Thillai Nagar, Trichy – 620018

Siranjeevi.S

9629682818/8828899173

 

Support to claimant through-out the claims process:

  • Hand holding: The dedicated case manager from claims unit would stay in touch with the claimant and explain the documents required for claim processing.
  • Waiver of the documents: Depending on the circumstances and the available alternative documents, the documentary requirements may be waived further to reduce the claim processing time.
  • On field Support: In case the claimant is unable to provide certain documents, the case manager shall look at procuring the same through field officer and extend help to the claimant on field.

Note: In addition to the residential population of Andra Pardesh and Tamil Nadu, the above would be applicable to all tourists travelling to the area subject to submitting proof of travel.



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