Future Generali India Life Insurance has set up a helpdesk to expedite the claim settlement process for cyclone Victims from the state of West Bengal. Claimant(s) (Nominee/Legal Heir/ Appointee) can use any of the following touch points for intimating a claim:
Claimant(s) will be guided with the claims registration and with a list of documents required to process the claim.
For your convenience, the list of documents required is mentioned below:
Please feel free to call 1800 102 2355. Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday
Claimant(s) can write to us at care@futuregenerali.in /claims.support@futuregenerali.in
The claimant can also intimate claims through our website:
https://life.futuregenerali.in/claims/make-a-claim
In order to facilitate the claims of affected persons, we have also appointed Nodal Officers who are reachable at the below addresses:
Nodal Officer - West Bengal |
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Name : Aniruddha Mondal Email : Aniruddha.Mondal@futuregenerali.in Mobile : 9830533521 Landline : 033-40570601 |
Future Generali India Life Insurance Co. Ltd. Address : 228A, Landmark Building, 1st Floor, AJC Bose Road, Opp – Minto Park, Kolkata, West Bengal - 700020 |
Details of our branches in West Bengal
Location | Branch Office Address | Contact Person Name | Contact Number |
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Kolkata Minto Park | 228A, Landmark Building, 1st Floor, AJC Bose Road, Opp – Minto Park, Kolkata, West Bengal - 700020 | Aniruddha Mondal | 9830533521 |
Kolkata Gariahat | 2nd Floor, 242 Rashbehari Avenue, Kolkata, West Bengal – 700019 | Debanjan Basu | 8017207340 |
Kolkata Kankurgachi | P - 339, 1st Floor, CIT road, Scheme VIM, Kankurgachi, kolkata , W.B – 700054 | Uttam Maity | 9563819990 |
Kolkata Dalhousie | 1st Floor, LMJ Chamber, 15C Hemanta Basu Sarani, Kolkata, W.B. - 700001 | Rabindra Nath Das | 9007900139 |
Asansol | 2nd Floor, 70, G T Road (East),Near Sony Centre, Assansol, Dist: Burdwan, West Bengal - 713303 | Moloy Dey | 9563087630 |
Durgapur | 1st Floor, Landmark II, Above Punjab National Bank, Shahid Khudiram Sarani, City Centre, Durgapur, W B – 713216 | Santanu Sarkar | 7677733375 |
Siliguri | City Mall, 3rd Floor, Near City Gardens, Sevoke Road, Siliguri, WB - 734 001 | Debabrata Das | 9064706492 |
Kharagpur | 2nd Floor,Atwal Building,O T Road, Inda, Near Petrol Pump,Kharagpur, West Bengal. Pin 721305 | Khokan Guria | 9830843672 |
Hand holding: The dedicated case manager from claims unit would stay in touch with the claimant and explain the documents required for claim processing.
Waiver of the documents: Depending on the circumstances and the available alternative documents, the documentary requirements may be waived further to reduce the claim processing time.
On field Support: In case the claimant is unable to provide certain documents, the case manager shall look at procuring the same through field officer and extend help to the claimant on field.
Note: In addition to the residential population of West Bengal, the above would be applicable to all tourists travelling to the area subject to submitting proof of travel.