•  
  • 1800-102-2355
  • Contact Us
  • Enquiry Form
  • Pay your
    Premium
    Pay your Premium

    Pay your premium online


    Other payment options

  • CALCULATORS
    Calculator

    Human Life Value Calculator

    Future Ready Calculator

    Premium Calculator / Benefit Illustration

    Future Ready Calculator


  • Send an
    Advisor
    Send an Advisor

    (Meeting a child plan specialist is purely voluntary and insurer does not offer any cashback for the same)

    *City
    Click to Change image
  • Home
  • Claims
  • Simplified Claims Settlement Process for Flood Victims in the state of Kerala & Karnataka

Simplified Claims Settlement Process for Flood Victims in the state of Kerala & Karnataka

Future Generali India Life Insurance has set up a helpdesk to expedite the claim settlement process for Flood Victims from the state of Kerala & Karnataka,. Claimant(s) (Nominee/Legal Heir/ Appointee) can use any of the following touch points for intimating a claim:

  1. Visit the nearest Future Generali Life Insurance Branch (Addresses mentioned below)
  2. Call on our Toll Free Customer Service helpline 1800 102 2355
  3. Send us an email at care@futuregenerali.in /claims.support@futuregenerali.in with the following Subject line: Kerala/Karnataka, Flood Claim for Policy No. (123456789)
  4. Intimate a claim using the Company website. Visit https://life.futuregenerali.in/claims/make-a-claim
  5. Visit the nearest Appointed Nodal Officer for the region. Please refer to the addresses mentioned below

Claimant(s) will be guided with the claims registration and with a list of documents required to process the claim.

For your convenience, the list of documents required is mentioned below:

 

List of Documents required for processing a Claim

  • Duly filled Claim Form or a letter from the Claimant
  • Certified copy of the Death Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, letter issued by local authorities confirming death due to flood or any other valid proof which can be accepted by us.
  • KYC documents of life assured
  • KYC of nominee (Aadhaar and pan card of the nominee)
  • Original Cancelled cheque or coloured scan copy of passbook of nominee

 

Customer Service Helpline
Please feel free to call 1800 102 2355. Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday

Dedicated claims support email id
Claimant(s) can write to us at care@futuregenerali.in /claims.support@futuregenerali.in

Intimation through our Company Website
The claimant can also intimate claims through our website:
https://life.futuregenerali.in/claims/make-a-claim

 

Appointed Nodal Officer

In order to facilitate the claims of affected persons, we have also appointed Nodal Officers who are reachable at the below addresses:

Nodal Officer - Kerala

Name : Rajesh KR
Email : Rajesh.kr@Futuregenerali.in
Mobile : +91 9496464441
Landline : NA

Future Generali India Life Insurance Co. Ltd.
2nd Floor, Urumbil Signature Towers, 6/75, Kanjikuzhy,
Kottayam, Kerala 686004

 

Details of our branches in Kerala:

Location

Branch Office Address

Contact Person Name

Contact Number

Calicut

2nd Floor, City Mall, No. 6 – 1002 -1, Kannur Road, Opp. YMCA, Calicut, Kerala – 673001

Suveesh

9847636562

Cochin

Future Generali India Life Insurance Co. Ltd, 2nd Floor, V M Plaza, 2nd floor, Opp HDFC Bank, Paiarivattom, Cochin- 682025

Prashobh K P

9745607049

Kollam

2nd Floor, Roshees Square, Near 7th Day Church, Residency Road, Kadappakada, Kollam, Kerala - 691008

Rajesh K R

9946650147

Thrissur

8th Floor, Crown Tower, Shakthan Nagar, Opp. Head Post Office, Thrissur, Kerala – 680001

Mini Vasudevan

9995894289

Trivandrum

Artech Meenakshi Plaza, 3rd Floor, Opp. Govt. Hospital for Women & Children, Thycaud, Trivandrum – 695014

Kavitha S.V

9496414728

Trivandrum

Artech Meenakshi Plaza, 3rd Floor, Opp. Govt. Hospital for Women & Children, Thycaud, Trivandrum – 695014

Satheesh K

9042821000

Nodal Officer - Karnataka

Name : : Swapna Naveen
Email : Swapna.r@futuregenerali.in
Mobile : +91 9986357415
Landline : NA

Future Generali India Life Insurance Co. Ltd.
4th Floor, Almas Centre, 87 Mahatma Gandhi Road,
Bangalore, Karnataka – 560001

 

Details of our branches in Karnataka:

Location

Branch Office Address

Contact Person Name

Contact Number

Bangalore

4th Floor, Almas Centre, 87 Mahatma Gandhi Road, Bangalore – 560001

M Santosh Prabhu

080-42599523 9986009480

Belgaum

4th Floor, Nasco Ishanya, Khanapur Road, Tilakwadi, Belagavi, Karnataka – 590006.

Pradeep Pol

9886019143

Mangalore

2nd Floor, Empire Mall, M.G.Road, Mangalore - 575003

Derrick Jude, D’Souza

0824-4249222, 9900614349

 

Support to claimant through-out the claims process:

  • Hand holding: The dedicated case manager from claims unit would stay in touch with the claimant and explain the documents required for claim processing.
  • Waiver of the documents: Depending on the circumstances and the available alternative documents, the documentary requirements may be waived further to reduce the claim processing time.
  • On field Support: In case the claimant is unable to provide certain documents, the case manager shall look at procuring the same through field officer and extend help to the claimant on field.

Note: In addition to the residential population of Kerala and Karnataka,, the above would be applicable to all tourists travelling to the area subject to submitting proof of travel.

X