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  • Claims Settlement Process for Flood Victims

Simplified Claims Settlement Process for Flood Victims in the state of Maharashtra

Future Generali India Life Insurance has set up a helpdesk to expedite the claim settlement process for Flood Victims from the state of Maharashtra. Claimant(s) (Nominee/Legal Heir/ Appointee) can use any of the following touch points for intimating a claim:

  1. Visit the nearest Future Generali Life Insurance Branch (Addresses mentioned below)
  2. Call on our Toll Free Customer Service helpline 1800 102 2355
  3. Send us an email at care@futuregenerali.in / claims.support@futuregenerali.in with the following Subject line: Maharashtra Flood Claim for Policy No. (123456789)
  4. Intimate a claim using the Company website: Visit https://life.futuregenerali.in/claims/make-a-claim
  5. Visit the nearest Appointed Nodal Officer for the region. Please refer to the addresses mentioned below

Claimant(s) will be guided with the claims registration and with a list of documents required to process the claim.

For your convenience, the list of documents required is mentioned below:

 

List of Documents required for processing a Claim

  • Duly filled Claim Form or a letter from the Claimant
  • Certified copy of the Death Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, letter issued by local authorities confirming death due to flood or any other valid proof which can be accepted by us.
  • Original Policy Document or Indemnity for loss of policy bond
  • KYC documents of life assured
  • KYC of nominee (Pan card of the nominee)
  • Original Cancelled cheque or coloured scan copy of passbook of nominee

 

Customer Service Helpline
Please feel free to call 1800 102 2355. Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday

Dedicated claims support email id
Claimant(s) can write to us at care@futuregenerali.in / claims.Support@futuregenerali.in

Intimation through our Company Website
The claimant can also intimate claims through our website:
https://life.futuregenerali.in/claims/make-a-claim

 

Appointed Nodal Officer

In order to facilitate the claims of affected persons, we have also appointed Nodal Officer who is reachable at the below address:

Nodal Officer - Maharashtra

Name : Sucheta Mahanag
Email : sucheta.mahanag@futuregenerali.in
Mobile : 9371085907
Landline : 8828819492

Future Generali India Life Insurance Co. Ltd.
03rd floor, Mile stone Building
Ramdaspeth,
Nagpur-440010

 

Details of our branches in Maharashtra:

Location

Branch Office Address

Contact Person Name

Contact Number

Ahmednagar

MARC Square, 2nd Floor, Plot No 102/2/5 - T.P.IV- Savedi, Near Kankriya Automobiles, Nagar Manmad Road, Savedi, Ahmednagar 414003

Prashant Dasare

9921010199

Amravati

Gulshan Tower, 3rd Floor, Near Panchshil Talkies, Jaistambh Chowk, Amravati - 444601

Amol S. Kawade

9594950406

Andheri

1st Floor,Chintamani Plaza,Andheri Kurla road, Andheri East,Mumbai-400053.

Anita Mitra

9167266877

Aurangabad

1st Floor, Plot No. C2/2, Renuka-Krupa Complex, Opp Dhoot Motors, Near Tapadiya Kasliwal Ground, Adalat Road, Aurangabad-431001.

Mahesh Kavishwar

9730333234

Borivali

1st Floor, Jalaram Business Center, Ganjawala Lane, Above Axis Bank , Borivali West Mumbai 400092

Eknath Gawade

9920250510

Kolhapur

2nd Floor, M.J.Market, 1245/2E Ward, Rajaram Road, Shivaji Udyam Nagar, Kolhapur - 416001

Sayali Prabhudesai

7768930909

Malad

2nd Floor , Kaiyan Business Park , S.V Road , Malad West Mumbai 400064

Sunil Sabbat

9773514089

Nagpur

3rd Floor, Milestone, 12 Wardha Road, Near Panchsheel Square, Ramdaspeth, Nagpur – 440010

Sucheta Mahanag

9371085907

Nasik

Audut Adhar, 3rd Floor, Old Gangapur Naka, Nasik - 422005

Yogeshwar Nagpure

9921601553

Pune

10-12 1st floor, Harmesh wave, Kalyani Nagar Pune,-411006

Anjali Inamdar

9604457325

Pune FC Road

402, 4th Floor, Moziac Commercial Complex, Fergusson College Road, Bhamburda, Shivajinagar, Pune – 411004

Sandeep Sharadrao Patil

9822716467

Thane

301 – 305, 2nd Floor, Sun Mangnetica, A Wing, Eastern Express Highwary,Near LIC Bulding, Louiswadi, Thane West – 400 604

Ashish Surve

9762280657

Vashi

1st Floor, RPT House, Plot No. 6, Sector 24, Sanpada, Turbhe, Navi Mumbai – 400705

Aaha Gorule

9892010092

Ghatkopar

Neelyog Square, 104 & 105, 1st floor, R.B.Mehta Road, Near Ghatkopar Stn (E), Mumbai 400075

Jitendra Jawaharlal Prajapati

9892405331

 

Support to claimant through-out the claims process:

Hand holding: The dedicated case manager from claims unit would stay in touch with the claimant and explain the documents required for claim processing.

Waiver of the documents: Depending on the circumstances and the available alternative documents, the documentary requirements may be waived further to reduce the claim processing time.

On field Support:In case the claimant is unable to provide certain documents, the case manager shall look at procuring the same through field officer and extend help to the claimant on field.

Note: In addition to the residential population of Maharashtra, the above would be applicable to all tourists travelling to the area subject to submitting proof of travel.

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