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simplified claims settlement process for claims arising in Maharashtra and Gujarat caused by Cyclone “Nisarga”

Mumbai, June 6, 2020: The settlement of claims is now matter of a few clicks. In order to ensure claims are responded quickly, Future Generali India Life Insurance Company Limited is actively taking necessary measures to provide support to the families of the victims of the recent Cyclone “Nisarga” in Maharashtra and Gujarat. In this difficult time the company has set up Special Claims Helpdesk to make claims experience simple, quick and hassle-free. The process of intimation and the requirements to be submitted for Death claims, have been simplified and are as follow:

  • Future Generali India Life Insurance Company Ltd, would not insist on Original Policy Document, in case the same is lost during the Cyclone and will admit claims based on Indemnity for loss of policy document
  • In absence of Death Certificate, one can register the claim basis Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, Letter issued by local authorities confirming death due to by Cyclone “Nisarga” or any other valid proof which can be accepted by us
  • Option to submit the other documents through digital mode
    1. Filling claim form through digitized mode
    2. Submitting KYC documents of Life Assured and Claimant
    3. PAN card or Form 60 of claimant
    4. Cancelled cheque or scan copy of bank statement/passbook

The claim can be intimated through any of the below mentioned process.

  1. Visit our website for https://life.futuregenerali.in/claims
  2. Scan and send above documents on our e-mail id: care@futuregenerali.in or claims.support@futuregenerali.in with the following subject line “Cyclone Nisarga Claim for Policy No. #123456789
  3. Call us on our toll-free customer service helpline no: 1800 102 2355. (Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday)
  4. Visit the nearest Appointed Nodal Officer for the region
    • Nodal Officer - Maharashtra
      Name : Anjali Inamdar
      Email : Anjali.Inamdar@futuregenerali.in
      Mobile : 9604457325
      Office Address: Future Generali India Life Insurance Co. Ltd.
      10-12 1st floor, Harmesh wave, Kalyani Nagar Pune,-411006
    • Nodal Officer - Gujarat
      Name : Geetendra Singh
      Email : Geetendra.Singh@futuregenerali.in
      Mobile : 9601283993
      Office Address: Future Generali India Life Insurance Co. Ltd.
      2nd floor, 201 & 202 Blanca Building, Opp. ABS Tower, Old Padra Road, Baroda – 390020
  5. Intimation of claim can be sent directly to following address also:
    Future Generali India Life Insurance Co. Ltd.
    Claims Department.
    Lodha– ithink Techno Campus,
    1st Floor, A Wing, Pokhran Road No.2,
    Behind TCS, Thane (W) - 400 601. Maharashtra
  6. Visit your nearest Future Generali India Life Insurance Branch (Addresses mentioned below)

Details of our branches in Maharashtra:

Location Name Contact No Branch Address
Amravati Amol S. Kawade 9594950406 Gulshan Tower, 3rd Floor, Near Panchshil Talkies, Jaistambh Chowk, Amravati - 444601
Andheri Anita Mitra 9167266877 1st Floor,Chintamani Plaza,Andheri Kurla road, Andheri East,Mumbai-400053.
Aurangabad Mahesh Kavishwar 9730333234 1st Floor, Plot No. C2/ 2, Renuka Krupa, Opposite Dhoot Motors, Near Tapdiya Kasliwal Ground, Adalat Road, Aurangabad, Maharashtra - 431001
Ghatkopar Madhukar Pawar 8793288834 Neelyog Square, 104 & 105, 1st floor, R.B.Mehta Road, Near Ghatkopar Stn (E), Mumbai 400075
Borivali Eknath Gawade 9920250510 1st Floor, Jalaram Business Center, Ganjawala Lane, Above Axis Bank , Borivali West Mumbai 400092
Ghatkopar JITENDRA JAWAHARLAL PRAJAPATI 9892405331 Neelyog Square, 104 & 105, 1st floor, R.B.Mehta Road, Near Ghatkopar Stn (E), Mumbai 400075
Kolhapur Sayali Prabhudesai 7768930909 2nd Floor, M.J.Market, 1245/2E Ward, Rajaram Road, Shivaji Udyam Nagar, Kolhapur - 416001
Malad Swapnil Toraskar 9664735930 2nd Floor, Kainya Business Park, S.V. Road, Malad West, Mumbai – 400 064
Nagpur Sucheta Mahanag 9371085907 3rd Floor, Milestone, 12 Wardha Road, Near Panchsheel Square, Ramdaspeth, Nagpur – 440010
Nasik Yogeshwar Nagpure 9921601553 Audut Adhar, 3rd Floor, Old Gangapur Naka, Nasik - 422005
Pune ANJALI INAMDAR  9604457325 10-12 1st floor, Harmesh wave, Kalyani Nagar Pune,-411006
Pune FC Road SANDEEP SHARADRAO PATIL 9822716467 402, 4th Floor, Moziac Commercial Complex, Fergusson College Road, Bhamburda, Shivajinagar, Pune – 411004
Thane Deepak Indap 9702101262 301 – 305, 3rd Floor, Sun Mangnetica, A Wing, Eastern Express Highway, Near LIC Building, Thane West – 400604
Vashi ASHA GORULE  9892010092 1st Floor, RPT House, Plot No. 6, Sector 24, Sanpada, Turbhe, Navi Mumbai – 400705
Andheri Baba House Mangesh Borade 9819218791/9820908181 6th Floor, 601 Baba House, 86 M V Road, Andheri East, Mumbai - 400093

Details of our branches in Gujarat:

Location Name Contact No Branch Address
Ahmedabad HIREN MAKWANA  8141862639 401 & 402A, BVR EK, 4th Floor, Near Gujarat College Corner, Beside Inder Residency, Ellisbridge, Ahmedabad-38006
Baroda Geetendra Singh 9601283993 2nd floor, 201 & 202 Blanca Building, Opp. ABS Tower,Old Padra Road, Baroda - 390020
Rajkot Ajayan Pillai 9825440256 208, Nath Edifice, Dr. Yagnik Road, Opp. Police Commissioner Office, Rajkot – 360001


Generali is an independent, Italian Group, with a strong international presence. Established in 1831, it is among the world’s leading insurers and it is present in over 60 countries with total premium income exceeding €70 billion in 2016. With over 74,000 employees in the world, and 55 million clients, the Group has a leading position in Western Europe and an increasingly significant presence in the markets of Central and Eastern Europe and in Asia. In 2017 Generali Group was included among the most sustainable companies in the world by the Corporate Knights ranking.

Future Group

Future Group operates some of India’s most popular retail chains including Central, Big Bazaar, Food Bazaar, Hometown and eZone. Apart from its allied businesses in Life and General insurance, the Group is also present in the domain of logistics infrastructure and supply chain and brand development. The group operates over 17 million square feet of retail space in over 90 cities and towns and 60 rural locations across India. The group’s retail formats connect over 300 million customers to over 30,000 small, medium and large enterprises that supply products and services to its retail chains. Future Group believes in developing strong insights on Indian consumers and building businesses based on Indian ideas, as espoused in the group’s core value of ‘Indianness.’ The group’s corporate credo is, ‘Rewrite rules, Retain values’.