Mumbai, June 6, 2020: The settlement of claims is now matter of a few clicks. In order to ensure claims are responded quickly, Future Generali India Life Insurance Company Limited is actively taking necessary measures to provide support to the families of the victims of the recent Cyclone “Nisarga” in Maharashtra and Gujarat. In this difficult time the company has set up Special Claims Helpdesk to make claims experience simple, quick and hassle-free. The process of intimation and the requirements to be submitted for Death claims, have been simplified and are as follow:

• Future Generali India Life Insurance Company Ltd, would not insist on Original Policy Document, in case the same is lost during the Cyclone and will admit claims based on Indemnity for loss of policy document
• In absence of Death Certificate, one can register the claim basis Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, Letter issued by local authorities confirming death due to by Cyclone “Nisarga” or any other valid proof which can be accepted by us
• Option to submit the other documents through digital mode
  1. Filling claim form through digitized mode
  2. Submitting KYC documents of Life Assured and Claimant
  3. PAN card or Form 60 of claimant
  4. Cancelled cheque or scan copy of bank statement/passbook

The claim can be intimated through any of the below mentioned process.

1. Visit our website for https://life.futuregenerali.in/claims
   • to download the claim forms https://life.futuregenerali.in/claims/claim-forms
   • to check FAQs https://life.futuregenerali.in/claims/claims-faqs
   • And to submit claim intimation: https://life.futuregenerali.in/claims/make-a-claim
2. Scan and send above documents on our e-mail id: care@futuregenerali.in or claims.support@futuregenerali.in with the following subject line “Cyclone Nisarga Claim for Policy No. #123456789
3. Call us on our toll-free customer service helpline no: 1800 102 2355. (Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday)
4. Intimation of claim can be sent directly to following address also:
   Future Generali India Life Insurance Co. Ltd.
   Claims Department.
   Lodha– ithink Techno Campus,
   1st Floor, A Wing, Pokhran Road No.2,
   Behind TCS, Thane (W) - 400 601. Maharashtra
5. Visit your nearest Future Generali India Life Insurance Branch (Addresses mentioned below)

Visit the nearest Appointed Nodal Officer for the region

Details of our branches in Maharashtra:

Details of our branches in Gujarat:

Generali Group

Generali is an independent, Italian Group, with a strong international presence. Established in 1831, it is among the world’s leading insurers and it is present in over 60 countries with total premium income exceeding €70 billion in 2016. With over 74,000 employees in the world, and 55 million clients, the Group has a leading position in Western Europe and an increasingly significant presence in the markets of Central and Eastern Europe and in Asia. In 2017 Generali Group was included among the most sustainable companies in the world by the Corporate Knights ranking.

Future Group

Future Group operates some of India’s most popular retail chains including Central, Big Bazaar, Food Bazaar, Hometown and eZone. Apart from its allied businesses in Life and General insurance, the Group is also present in the domain of logistics infrastructure and supply chain and brand development. The group operates over 17 million square feet of retail space in over 90 cities and towns and 60 rural locations across India. The group’s retail formats connect over 300 million customers to over 30,000 small, medium and large enterprises that supply products and services to its retail chains. Future Group believes in developing strong insights on Indian consumers and building businesses based on Indian ideas, as espoused in the group’s core value of ‘Indianness.’ The group’s corporate credo is, ‘Rewrite rules, Retain values’.