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Simplified Claims Settlement Process for claims arising in West Bengal/Odisha Caused by Cyclone Amphan

Future Generali India Life Insurance Company Limited, offers heartfelt condolences with the families of the victims of the recent Cyclone Amphan in West Bengal & Odisha. To provide support in this difficult times and to make the claims experience simple, quick and hassle-free, Future Generali India Life Insurance Company has set up Special Claims Helpdesk. The process of intimation and the requirements to be submitted for Death claims, have been simplified and are as follow:

  • Future Generali India Life Insurance Company Ltd, would not insist on Original Policy Document, in case the same is lost during the Cyclone and will admit claims based on Indemnity for loss of policy document
  • In absence of Death Certificate, one can register the claim basis Certificate or Proof of death establishing identity of the life assured in the form of list issued by State Government or newspaper cutting stating the death details, Letter issued by local authorities confirming death due to by Covid-19 or any other valid proof which can be accepted by us
  • Option to submit the other documents through digital mode
    1. Filling claim form through digitized mode
    2. Submitting KYC documents of Life Assured and Claimant
    3. PAN card or Form 60 of claimant
    4. Cancelled cheque or scan copy of bank statement/passbook

The claim can be intimated through any of the below mentioned process.

  1. Visit our website for https://life.futuregenerali.in/claims
  2. Scan and send above documents on our e-mail id: care@futuregenerali.in or claims.support@futuregenerali.in with the following subject line “Cyclone Amphan” Claim for Policy No. #123456789
  3. Call us on our toll-free customer service helpline no: 1800 102 2355. (Our Customer Service representatives are available from 8 AM to 8 PM between Monday and Saturday)
  4. Visit the nearest Appointed Nodal Officer for the region
    • Nodal Officer - West Bengal
      Name : Debasish Das
      Email : Debasish.Das12@futuregenerali.in
      Mobile : 98319 69169
      Office Address: Future Generali India Life Insurance Co. Ltd.
      228A, Landmark Building, 1st Floor, AJC Bose Road, Opp. Minto Park, Kolkata, West Bengal 700020
    • Nodal Officer –Odisha
      Name : Bandana Dash
      Email : bandana.dash@futuregenerali.in
      Mobile : 9937243222
      Office Address: Future Generali India Life Insurance Co. Ltd.
      2nd Floor, Siddharth Arcade, Beside IDBI Bank, Bhoi Nagar, Janpath, Bhubaneshwar, Odisha – 751001
  5. Intimation of claim can be sent directly to following address also:
    Claims Department.
    Lodha– ithink Techno Campus,
    1st Floor, A Wing, Pokhran Road No.2,
    Behind TCS, Thane (W) - 400 601.
    Maharashtra
  6. Visit your nearest Future Generali India Life Insurance Branch (Addresses mentioned below)

Details of our branches in West Bengal:

LocationNameContact NoBranch Address
Asansol Palash Saha 9064587637 2nd Floor, 70, G T Road (East),Near Sony Centre, Assansol, Dist: Burdwan, West Bengal - 713303
Barasat Gopal Biswas 6289034299 Future Generali India Life Insurance Co Ltd, ,2nd Floor, Axis Building , 8  Jessore Road, Barasat ,Dakkbunglow More , Kolkata – 700124, West Bengal
Behrampur Tapadyuti Dutta 9933349979 3/20 K K BANERJEE ROAD, AXIS BANK BUIDING, GORA BAZAR, P.O. + P.S. - BEHRAMPUR, DIST. - MURSHIDABAD, WEST BENGAL - 742101
Burdhwan Md Wasim Uddin 9333340907 306,4th Floor,Vaibhav Mansion,G.T. Road,East End,Burdwan-713101 (W.B),India.
Contai Uttam Maity 9563819990 Ground Floor, Karkuli, Contai, Purba Medinipur, West Bengal - 721401.
Durgapur Santanu Sarkar 7677733375 1st Floor, Landmark II, Above Punjab National Bank, Shahid Khudiram Sarani, City Centre, Durgapur, W B – 713216
Haldia Moloy Kumar Dey 9563087630 Unit No. 3/1, 3rd Floor, Akash Ganga Commercial Complex, Opp. Manjusree Cinema Hall, Durga Chowk, Haldia, West Bengal – 721 062
Kharagpur Khokan Guria 9830843672 2nd Floor,Atwal Building,O T Road, Inda, Near Petrol Pump,Kharagpur, West Bengal. Pin 721305
Kolkata 2 Debanjan Basu 8017207340 2nd Floor, 242 Rashbehari Avenue, Kolkata, West Bengal – 700019
Kolkata 2 Sourav Mukhopadhya 9749050613/ 9007756983 2nd Floor, 242 Rashbehari Avenue, Kolkata, West Bengal – 700019
Kolkata Dalhousie Rabindra Nath Das 9007900139 1st Floor, LMJ Chamber, 15C Hemanta Basu Sarani, Kolkata, W.B. - 700001
Kolkata Dalhousie Rahul Chatterjee 9331004782 1st Floor, LMJ Chamber, 15C Hemanta Basu Sarani, Kolkata, W.B. - 700001
Kolkata Kankurgachi Prasenjit Sarkar 9051476673 P - 339, 1st Floor, CIT road, Scheme VIM, Kankurgachi, kolkata , W.B – 700054
Kolkata Minto Park Aniruddha Mondal 9830533521 228A, Landmark Building, 1st Floor, AJC Bose Road, Opp – Minto Park, Kolkata, West Bengal - 700020
Kolkata Minto Park Debasish Das 9831969169 228A, Landmark Building, 1st Floor, AJC Bose Road, Opp – Minto Park, Kolkata, West Bengal - 700020
Kolkata Minto Park Surajit Karmakar 9804571084 228A, Landmark Building, 1st Floor, AJC Bose Road, Opp – Minto Park, Kolkata, West Bengal - 700020
Siliguri Debabrata Das 9064706492 City Mall, 3rd Floor, Near City Gardens, Sevoke Road, Siliguri, WB - 734 001

Details of our branches in Odisha:

LocationNameContact NoBranch Address
Balasore Ganesh Chandra Das 9937506623 1st Floor, Asis Plaza , O.T.Road ,Police Line Chowk, P.O. Balasore, Orissa-756001, India
Bhubaneshwar Bandana Dash 9937243222 2nd Floor, Siddharth Arcade, Beside IDBI Bank, Bhoi Nagar, Janpath, Bhubaneshwar,  Odisha – 751001. 
Bhubaneshwar Bhakta Ranjan Mishra 9437742223 2nd Floor, Siddharth Arcade, Beside IDBI Bank, Bhoi Nagar, Janpath, Bhubaneshwar,  Odisha – 751001. 
Bhubaneshwar Surya Prakash Rout 8984148470 2nd Floor, Siddharth Arcade, Beside IDBI Bank, Bhoi Nagar, Janpath, Bhubaneshwar,  Odisha – 751001. 
Cuttack Santosh Kumar Pradhan 9937032617 2 nd Floor , Press Chhaka ,Behind Agarwal Pharmaceuticals ,Link Road , Cuttack ,Odisha , 753010
Keonjhar Mrityunjay Nayak 8917312098 1st Floor, Kuanr Complex, Near UCO Bank, Mining School Road, Keonjhar, District, Keonjhar - 758001 
Rourkela Santosh Moharana 9238941264 1st Floor, Prafula Tower, Panposh Road, Rourkela, Sundargarh,Odisha,pin:769004
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